What does your business actually need? 

While there are many phone system providers in Australia, it’s important business owners are clear on their priorities (cost vs function) and educated on the market.

Fortunately Broadconnect have put together a guide for Savvy business owners looking to make the right decision for their business as they review their best options.

Key Features Across Leading Business Phone Systems 

Top business phone systems offer a range of features tailored to different business needs. Whether you’re considering a basic business line or a sophisticated hosted PBX system, it’s essential to focus on features that align with your operational goals:

• Core Call Features: Essential features like call hold, transfer, forwarding, and call waiting are standard. More advanced systems may include sequential and simultaneous ringing.
• Voicemail to Email: Enhances accessibility by converting voicemails to email, allowing for easy archiving and retrieval.
• Auto Receptionist: Automates call routing, offering a professional experience without a dedicated receptionist.
• Softphone Applications: Allows calls via computer or mobile app, promoting flexibility in communication.
• Music on Hold: Enhances caller experience with music or custom announcements, reinforcing your brand messaging.
• Fax2Email: Converts incoming faxes to digital format, reducing paper waste and enhancing document management.

Ease of Setup and Use

A new phone system should integrate seamlessly into your business operations without extensive training. Look for systems with intuitive interfaces that minimize disruption and maximize usability from day one.

Reliability in the Digital Age

Most modern phone systems in Australia leverage VoIP technology, reliant on a stable internet connection. Ensure your business has a robust nbn™ plan to support VoIP calls reliably. Consider providers offering comprehensive support, including backup solutions during power outages or nbn™ downtime.

Total Cost Considerations

Beyond upfront hardware costs, factor in ongoing expenses such as phone plans, call charges, and additional feature costs. Flexible pricing structures that allow for scalability and feature upgrades can optimize long-term cost efficiency.

Scalability and Upgradability

As your business evolves, your phone system should scale effortlessly. Whether expanding to multiple locations or increasing call volumes, choose a system that grows with you without unnecessary complexity.

View TOP 10 Leading Phone System Brands HERE

Why Broadconnect Stands Out

At Broadconnect, we redefine business communication with robust phone systems tailored to Australian businesses. From small enterprises to large corporations, our solutions integrate advanced features like VoIP, auto receptionists, and scalable PBX systems. We ensure seamless setup and unparalleled reliability, backed by expert support available at your convenience.

We’d love to help

When selecting a business phone system in Sydney, consider your specific operational needs and growth projections. Broadconnect offers unparalleled flexibility, reliability, and support to help your business thrive in today’s competitive landscape.

For a personalized consultation and to learn more about how Broadconnect can elevate your business communications, contact us today.