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Hospitality

Elevate Guest Experiences

Advanced Communication Solutions

In the hospitality industry, exceptional guest experiences and seamless operations are paramount. Broadconnect offers seamless communication solutions tailored to meet the unique demands of hotels, resorts, restaurants, and other hospitality businesses. Our technology enhances both guest satisfaction and operational efficiency, ensuring that your establishment stands out in a competitive market.

  • Guest Services

    Enhance the guest experience with features such as in-room calling, guest messaging services, and virtual concierge. Provide guests with a seamless and personalized service that meets their needs 24/7.

  • Call Routing

    Our advanced call routing system reduces wait times and improves guest satisfaction by connecting them to the right personnel without delays.

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Upgrade to Small Business Phone Systems and Slash Your Call Costs by Upto 70%

Don’t let outdated technology hold your business back. Upgrade to our business phone systems and start saving today. We can help you enhance your communication infrastructure and achieve substantial cost savings.

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Operational Efficiency

Why Broadconnect?

Enable instant communication among your staff with our secure, reliable messaging and calling solutions.

Staff Communication

Whether coordinating room service, managing events, or handling maintenance, your team stays connected and operates efficiently. We offer 24/7 support to keep your communication systems running smoothly.

Reservation Systems

Integrate our communication solutions with your existing reservation and management systems. This integration allows for real-time updates & management of bookings, cancellations, and guest inquiries.

Industry Expertise

Broadconnect understands the unique challenges and opportunities in this industry. Our solutions are designed to address the specific needs of hospitality businesses, ensuring maximum benefit and efficiency.

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Industry Expertise

Enhance Guest Experiences

Elevate your guest experience by ensuring seamless communication across your hospitality services. By integrating our robust platform, you can offer personalized interactions, streamline check-ins and check-outs, and provide guests with timely updates and information.

  • Personalized Guest Interactions

    Provide a personalized experience for your guests with our integrated communication solutions. Tailor your services to meet individual guest preferences and exceed their expectations.

  • Mobile Capabilities

    Allow guests to interact with your services via their mobile devices. From booking reservations to ordering room service, our mobile-friendly solutions offer convenience and enhance the overall guest experience.

Transform your hospitality business

Future-Proof Technology

Stay ahead of the curve with our innovative and future-proof communication solutions. As technology evolves, so do our services, ensuring that your business remains at the forefront of the hospitality industry.

  • Customizable Solutions

    Every hospitality business is different. That’s why we offer customizable communication solutions that can be tailored to your specific needs. Whether you run a small boutique hotel or a large resort, BroadConnect has the right tools for you.

  • Reliable Support

    Our dedicated support team is always ready to assist you with any issues or questions. We provide 24/7 support to ensure that your communication systems are always running smoothly.

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“Broadconnect's exceptional staff are the backbone of their service. With rock-solid reliability, Nadine answers our calls promptly, often within half a ring. Their support is unparalleled—they're always ready with a smile and immediate assistance, whether for hardware or bespoke solutions. From our legacy Samsung OfficeServ system to seamless migration to VoIP, Broadconnect delivers outstanding service and expertise.”

William Pearson

Firesense Pty Ltd - NSW, QLD, VIC

“Whenever I encounter an issue or need assistance, Broadconnect’s support team is there to help. Their response time is exceptional, and they go above and beyond to resolve any concerns promptly. Whether it’s a technical glitch or a simple query, I can always count on them.”

Craig Hattingh

Reddam House Sydney

“Always provide a great service and great customer service”

Courtney Allouche

Bowls NSW Limited

“CKD Automotive wants to thank you for the recent migration of 3 x sites onto the Broadconnect Platform. Over several years of managing office communications, this experience was one of the smoothest I’ve experienced. I would happily recommend every business to seriously consider the team at Broadconnect”

Glen Matheson

CKD Automotive - Pennant Hills, Brookvalue & Chatswood

“Broadconnect has been taking care of our phone system and calls successfully for a number of years now. As a business we’ve been operating for 50 years and we know we made the right decision to partner with Broadconnect, which positions us to manage our clients even better with the best technology. Our Service & Sales teams couldn’t be happier”

Mark Guberina

G Brothers Motor Group - Mona Vale