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Medical

Broadconnect for Medical Services

Enhance Patient Care and Improve Operational Efficiency

BroadConnect offers a centralized platform that integrates all your communication needs into one cohesive system. Whether you’re managing a busy GP’s office, a dental clinic, or a specialized injectable practice, our platform provides a single solution for handling patient interactions.

  • Integrated Platforms

    Centralise all communication channels, including voice, messaging, and video, into a single platform.

  • Seamless Patient Interaction

    Tailor communications to individual patient needs, ensuring each interaction is meaningful and efficient.

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Upgrade to Small Business Phone Systems and Slash Your Call Costs by Upto 70%

Don’t let outdated technology hold your business back. Upgrade to our business phone systems and start saving today. We can help you enhance your communication infrastructure and achieve substantial cost savings.

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Advanced Technology and Support

Why Choose Broadconnect

Our advanced communication solutions are designed to meet the complex needs of modern medical services.

Reliable Connectivity

Seamless communication across dispersed teams, whether in local clinics or international healthcare facilities. Reliable support from our 100% Australian-based team, ensuring you have the assistance you need when you need it.

Consistent Service Delivery

Maintain consistent service delivery, ensuring that patient updates, staff communications, and administrative tasks are conducted smoothly across different time zones and geographical boundaries.

Real-Time Surveys

Conduct context-driven surveys to gauge patient sentiment and preferences in real-time. Utilize AI-powered tools to analyze interaction data, providing actionable insights for continuous improvement.

Automated Interaction Logging

Efficiency and accuracy are paramount in healthcare. Broadconnect’s automated logging feature captures every interaction—calls, messages, and appointments—without manual input.

Multichannel Integration

A suite of communication tools that enhance connectivity. Utilize voice calls, video conferencing, and instant messaging to communicate with patients, coordinate with colleagues, and share critical information securely.

Improved Patient Experience

Our solutions are designed with the patient experience in mind. Streamline appointment scheduling, enhance communication with patients, and provide timely follow-ups to ensure a positive patient experience.

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Unified Collaboration Platform

Compliance and Security

We keep our systems secure and up-to-date by implementing regular security updates and patches. This proactive approach protects against new and emerging threats, ensuring that our communication channels remain secure and compliant with the latest security standards.

  • Encrypted Communications

    Protect patient data with advanced encryption technologies, ensuring compliance with industry regulations.

  • Compliance Monitoring

    Utilize tools to monitor and ensure all communications meet regulatory standards, safeguarding against potential cybersecurity threats.

deliver exceptional care

Empower Your Healthcare Team with Broadconnect

By empowering your healthcare team with BroadConnect’s advanced collaboration platform, you can enhance operational efficiency, improve patient care, and ensure that your facility is well-equipped to meet the demands of modern healthcare.

  • Custom Workflows

    Tailor workflows to align with your healthcare facility’s unique processes, whether it’s patient intake, appointment scheduling, or follow-up procedures.

  • Enhanced Communication

    Improve communication across your healthcare team with features like instant messaging, video conferencing, and secure file sharing.

  • Scalable Solutions

    Our platform is designed to accommodate the needs of small clinics to large hospital networks, providing the flexibility to expand or adapt as required.

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“Broadconnect's exceptional staff are the backbone of their service. With rock-solid reliability, Nadine answers our calls promptly, often within half a ring. Their support is unparalleled—they're always ready with a smile and immediate assistance, whether for hardware or bespoke solutions. From our legacy Samsung OfficeServ system to seamless migration to VoIP, Broadconnect delivers outstanding service and expertise.”

William Pearson

Firesense Pty Ltd - NSW, QLD, VIC

“Whenever I encounter an issue or need assistance, Broadconnect’s support team is there to help. Their response time is exceptional, and they go above and beyond to resolve any concerns promptly. Whether it’s a technical glitch or a simple query, I can always count on them.”

Craig Hattingh

Reddam House Sydney

“Always provide a great service and great customer service”

Courtney Allouche

Bowls NSW Limited

“CKD Automotive wants to thank you for the recent migration of 3 x sites onto the Broadconnect Platform. Over several years of managing office communications, this experience was one of the smoothest I’ve experienced. I would happily recommend every business to seriously consider the team at Broadconnect”

Glen Matheson

CKD Automotive - Pennant Hills, Brookvalue & Chatswood

“Broadconnect has been taking care of our phone system and calls successfully for a number of years now. As a business we’ve been operating for 50 years and we know we made the right decision to partner with Broadconnect, which positions us to manage our clients even better with the best technology. Our Service & Sales teams couldn’t be happier”

Mark Guberina

G Brothers Motor Group - Mona Vale