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UCX

UC Xpress - Calling Made Simple

UCX Phone System for Australian Businesses

UCX Phone System Australia is a cloud-based unified communications solution designed for businesses that require flexibility, scalability, and control over their communications. Broadconnect’s UCX platform enables organisations to manage voice, video, messaging, and collaboration from a single environment.

Designed for businesses of all sizes, UCX supports modern work environments while reducing reliance on complex hardware and traditional phone systems.

  • Ideal for Larger Organisations

    UCX supports high-volume calling environments and multi-site businesses that require scalable, centralised communication management.

  • Flexible Calling Solution

    Easily scale users and features up or down with a cloud-based platform designed to adapt to changing business needs.

  • Cost-Effective Cloud Phone System

    Reduce infrastructure costs by consolidating communication tools into a single, cloud-hosted UCX platform.

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UCX phone system Australia for business communications
Low volume calling environments

Flexible UCX Pricing Designed for Business Needs

UCX offers flexible pricing models that allow businesses to pay based on usage rather than fixed per-user licensing. This makes UCX an efficient option for organisations with fluctuating communication demands.

Zero Dependence on On-Premise Infrastructure

With UCX, your business can operate independently of a dedicated IT team. The system's user-friendly design allows for easy setup and management, freeing up your resources and enabling you to focus on core business activities without the need for constant IT support.

Lower Communication Costs

UCX offers a cost-effective telephony solution by allowing businesses to pay per phone line rather than per user. This pricing model is particularly beneficial for businesses with low call volumes, helping to reduce overall communication expenses and better align with your budget.

Access Advanced UC Features

UCX provides a comprehensive suite of advanced features that enhance your communication capabilities. From call routing and voicemail to conferencing and unified messaging, UCX equips your business with the tools needed to improve efficiency and streamline operations.

Fully Managed Cloud Platform

UCX is a fully managed service, eliminating the need for your business to invest in IT resources to maintain and troubleshoot the system. Our team handles all aspects of system management, ensuring reliable performance and allowing your staff to focus on their primary responsibilities.

Flexible Month-to-Month Options

UCX offers the flexibility of a month-to-month service model, allowing your business to scale up or down as needed without long-term contracts. Adapt to changing business needs and only pay for the services you require, providing financial flexibility and peace of mind.

Ideal for Existing Phone Systems

Perfect for businesses with existing on-premise systems or numerous handsets with fewer calls, UC Xpress ensures you can enjoy the benefits of a cloud phone system without the high monthly fees for each user. This solution provides a flexible, cost-effective alternative.

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UCX vs 3CX
a detailed comparison

UCX vs 3CX: Choosing the Right Business Phone System

When selecting a business phone system, understanding the differences between UCX and 3CX helps organisations choose a solution that best fits their operational requirements.

  • 3CX Overview

    3CX is a cheap software-based IP PBX system designed to provide a simple calling platform. This platform is highly dependent on having an IT provider as they need to allocate time & resources to setting up, managing & maintaining the system - so there are hidden running costs associated with the 3CX platform.

  • UCX Overview

    UCX by BroadConnect is a flexible, cloud-based telephony solution designed to simplify and optimize communication for businesses with varying call volumes. It is ideal for companies seeking a cost-effective alternative to traditional telephony systems.

business communication

3CX Vs. UCX

3CX provides a comprehensive, all-in-one communication platform, while UCX delivers a cost-effective, flexible telephony solution tailored to varying business needs.

Cost-Effective Benefits of

UCX /pay-per-line pricing

/

  • Icon Pay-Per-Line Pricing
  • Icon Inexpensive
  • Icon Fully Managed Service
  • Icon Included Softphones (Mobile/PC/Desktop)
  • Icon Customizable Workflows
  • Icon Scalable Month-to-Month Flexibility
  • Icon Comprehensive Communication Platform
  • Icon Requires dependency on third-party IT providers
  • Icon Advanced Call Center Features & Reporting
  • Icon CRM Integration
  • Icon Unified Communication Tools (Voice, Video, Chat)
  • Icon Flexibile Deployment Options

Comprehensive Features of

3CX /cheap call platform for heavily IT dependent

/

  • Icon Pay-Per-Line Pricing
  • Icon Inexpensive
  • Icon Fully Managed Service
  • Icon Included Softphones (Mobile/PC/Desktop)
  • Icon Customizable Workflows
  • Icon Scalable Month-to-Month Flexibility
  • Icon Comprehensive Communication Platform
  • Icon Requires dependency on third-party IT providers
  • Icon Advanced Call Center Features & Reporting
  • Icon CRM Integration
  • Icon Unified Communication Tools (Voice, Video, Chat)
  • Icon Flexibility with Deployment Options
deliver exceptional care

Which Solution is Right for Your Business?

Choosing the right unified communications platform depends on your business size, calling requirements, and long-term communication goals.

  • Choose 3CX If You Need:

    A basic telephony solution with pay-per-line pricing, that requires high attention from IT providers. It's cheap however you pay for what you get as hidden costs are incurred through the setup and management of the system.

  • Choose UCX If You Need:

    A comprehensive, all-in-one communication platform designed for high user organisations who want control and advanced call center features and CRM integration. UCX is built for customer experience and offers a scalable solution with flexible deployment options and robust unified communication tools, including voice, video, and chat.

Unified communications for business collaboration

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UCX FAQs

A UCX phone system is a unified communications platform that combines voice calling, video conferencing, messaging, and collaboration tools into a single cloud-based solution.

Unlike traditional phone systems, UCX operates in the cloud and integrates multiple communication channels, reducing hardware dependency and improving flexibility.

Yes. UCX is suitable for small businesses as well as larger organisations, offering scalable features and flexible pricing models that adapt as businesses grow.

Yes. UCX can integrate with Microsoft Teams and Cisco Webex Calling, allowing businesses to unify their communication platforms.

Yes. Broadconnect provides UCX solutions to businesses across Australia, supported by reliable infrastructure and local expertise.

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“Broadconnect's exceptional staff are the backbone of their service. With rock-solid reliability, Nadine answers our calls promptly, often within half a ring. Their support is unparalleled—they're always ready with a smile and immediate assistance, whether for hardware or bespoke solutions. From our legacy Samsung OfficeServ system to seamless migration to VoIP, Broadconnect delivers outstanding service and expertise.”

William Pearson

Firesense Pty Ltd - NSW, QLD, VIC

“Whenever I encounter an issue or need assistance, Broadconnect’s support team is there to help. Their response time is exceptional, and they go above and beyond to resolve any concerns promptly. Whether it’s a technical glitch or a simple query, I can always count on them.”

Craig Hattingh

Reddam House Sydney

“Always provide a great service and great customer service”

Courtney Allouche

Bowls NSW Limited

“CKD Automotive wants to thank you for the recent migration of 3 x sites onto the Broadconnect Platform. Over several years of managing office communications, this experience was one of the smoothest I’ve experienced. I would happily recommend every business to seriously consider the team at Broadconnect”

Glen Matheson

CKD Automotive - Pennant Hills, Brookvalue & Chatswood

“Broadconnect has been taking care of our phone system and calls successfully for a number of years now. As a business we’ve been operating for 50 years and we know we made the right decision to partner with Broadconnect, which positions us to manage our clients even better with the best technology. Our Service & Sales teams couldn’t be happier”

Mark Guberina

G Brothers Motor Group - Mona Vale