Call analytics and call tracking
Monitor every call
BroadConnect’s advanced software allows you to pinpoint every incoming and outgoing call, produce detailed reports and monitor every user
Track your calls
- Call queuing
- Every user activity
- Detailed data reports
- Each second monitoring
- See how you're being reached
- Call recording
- CRM Integration
- Call analytics and AI
Trace Calls
Secure Network
Live Dashboard
Detailed Reports
Pinpoint the quality of your calls
Measure and analyse call performance, generating insights into how your business operates from a customers perspective.
Track, trace and monitor customer experience by identifying your team’s productivity and efficiency.
With increasing business demands it’s critical for your business to understand how your customers find and contact you.
Want to
know more?
Contact our team if you have any queries about call analytics and call tracing or just general inquiries.
Send us a message using the form to the right or call us on 1300 880 330.