Call analytics and call tracking
Monitor every call
BroadConnect’s advanced software allows you to pinpoint every incoming and outgoing call, produce detailed reports and monitor every user
Track your calls
Capabilties never seen before
Measure and analyse call performance, generating insights into how your business operates from a customers perspective.
Track, trace and monitor customer experience by identifying your team’s productivity and efficiency.
With increasing business demands it’s critical for your business to understand how your customers find and contact you.
Pinpoint the quality of your calls
Contact our team if you have any queries about call analytics and call tracing or just general inquiries.
Send us a message using the form to the right or call us on 1300 880 330.