Layla UsmanHow to reduce my Optus Loop cost?
Looking for an Optus Loop Alternative?
If your monthly telecom bill makes you wince every time it arrives, you’re not alone. Optus Loop packages are feature-rich and convenient, but their per-user licenses, site package fees and device repayments can cause predictable — and sometimes preventable — high monthly spend. The good news: moving voice onto the right VoIP stack and bundling smartly can deliver real savings. Broadconnect helps many Australian businesses do exactly that. Read on for a detailed walkthrough of how savings are found, real-world comparisons, and the exact next steps to evaluate a switch.
Why Optus Loop bills can be higher than you expect
Optus Loop bundles conferencing, unified messaging, device plans and licences into tiered packages. For businesses that don’t use all features or who are paying for device repayments and locked-in 24-month licenses, the monthly recurring cost per user inflates quickly. Hidden drivers typically include:
- Per-user license fees charged for each seat on each site.
- Site package fees applied per physical location.
- Device repayments (handsets) and provisioning charges.
- Lack of billing consolidation (separate internet + Loop = duplicated overhead).
These are precisely the levers Broadconnect targets when building a cost-reduction plan. If you want to see Optus’ layout for Loop plan features, check their product docs — that’s where the fee structure becomes clearer. (Optus docs show Basic and Premium plan differences.)
How Broadconnect reduces your Loop bill — the mechanics
Broadconnect’s approach is practical and technical: find what you pay for, decide what you actually need, then replace expensive items with leaner equivalents. Key tactics:
1. Replace expensive per-user licences with SIP trunks + hosted PBX features.
Instead of paying a high per-user Loop licence for every staff member, Broadconnect can deliver SIP trunking so voice is carried over IP and users either use inexpensive cloud PBX licences, softphones, or a smaller set of paid handsets. See Broadconnect’s SIP trunking overview. (SIP Trunking)
2. Bundle Business NBN and voice together.
When you combine an internet plan designed for voice with your PBX/SIP trunks you reduce duplicate margin and sometimes negotiate lower overall rates. Broadconnect offers Business NBN bundles optimized for VoIP. (Business NBN)
3. Trim unused premium features.
Broadconnect’s hosted PBX and Cloud PBX let you enable only the features you actually use (auto attendants, hunt groups, conferencing as add-ons), avoiding Optus’ “bundle includes things you don’t need” effect. (Cloud PBX)
4. Port and rationalize numbers to avoid duplicate charges.
Porting existing numbers to a SIP provider removes legacy line rental and duplicate site charges. Broadconnect manages number porting and migration planning so you stay reachable with minimal downtime. (Our Services)
5. Design internet for quality so VoIP saves without sacrificing calls.
The one tradeoff people worry about is call quality. Broadconnect engineers your internet (QoS, redundancy, routing) so VoIP is reliable — saving money without sacrificing customer experience. (Best Internet for VoIP)
We have worked with BroadConnect for several years now and their service has been amazing. When we transitioned our office phones and internett to BC, the team was quick to answer queries and gave regular updates during the process. The support team is always quick to respond to queries and provide updates to our phone system and provide solutions to any issues we have.
Quick example comparison (illustrative — use this to model your numbers)
Assumptions: small office, 10 users, basic site package. Optus Loop Basic avg $39–$50/user (Optus CIS docs show basic/premium rates and site fees). Broadconnect example prices are illustrative — get a tailored quote for exact numbers.
| Item | Optus Loop (example) | Broadconnect (example) | Notes |
|---|---|---|---|
| Per-user licence / user (monthly) | $39–$50 | $15–$35 (cloud PBX or softphone option) | Broadconnect hosted phone plans start low and you only pay for chosen features. (Optus) |
| Site package / site fee (monthly) | $20 | $0–$20 | Some Broadconnect bundles fold features into the internet plan. (Optus) |
| Business NBN (internet) | N/A (you may already have separate internet) | from ~$85 (business plans) | Consolidating often lowers combined cost vs separate Loop + generic broadband. (broadconnect.com.au) |
| Migration / setup (one-off) | Variable (Optus may charge plan change / device fees) | One-off porting / setup (often absorbed in promotions) | Check both providers’ CIS/terms for cancellation/plan change fees. (Optus) |
| Example total monthly (10 users) | ~$720–$1,020 | ~$350–$700 | Example shows potential 30–50% savings depending on choices. See Broadconnect case examples where firms cut telecom costs significantly. (broadconnect.com.au) |
Migration roadmap — how a switch actually works
Switching vendors doesn’t have to be scary. Broadconnect’s typical migration program looks like this:
- Audit your current bill and usage — you supply the last 2–3 months of Optus Loop invoices; Broadconnect audits per-user call minutes, device repayments and site fees.
- Design a target architecture — decide which users keep desk phones, which use softphones, how many SIP channels you need, and internet redundancy. (What is SIP Trunking?)
- Provide a side-by-side TCO — Broadconnect shows cost across 12–24 months including porting / cancellation fees.
- Pilot and test — start with a small team or a single site; validate call quality and feature parity. (VoIP vs Multi-line Guide)
- Full cutover & support — port numbers, switch routing, and monitor the first weeks; Broadconnect provides support during and after cutover. (Contact Broadconnect)
FAQ — quick answers your boss will ask
Q: Will call quality drop if we move away from Optus Loop?
A: Not if you design the internet correctly. Broadconnect optimizes QoS and offers redundant links to prevent quality issues. (Why VoIP call quality is poor?)
Q: How long does porting numbers take?
A: Porting times vary by carrier and number type, but Broadconnect manages the process end-to-end to minimize downtime. Include porting in your migration timeline (often days to a few weeks depending on complexity).Q: Are there lock-in contracts with Broadconnect?
A: Broadconnect offers a range of contracts and often flexible options — get specifics in your quote. See their services pages for plan details. (Our Services)
Contact Us
Talk to our Sydney-based team today to find out how BroadConnect can transform your business communications.
📞 Book a Consultation or email us at hello@broadconnect.com.au to get started.
Getting connected with Broadconnect is simple and quick:
Visit us: Level 26, 1 Bligh Street, Sydney NSW 2000
Call: 1300 880 330
Email: hello@broadconnect.com.au