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Business Phone System from $35 p/mnth

hosted phone system for business
Scalable and Flexible

Business Phone Systems for Australian Businesses

Business Phone Systems Australia are essential for organisations that need reliable, flexible, and modern communication solutions. Our hosted phone systems allow teams to make and receive calls from anywhere using desk phones, mobile devices, or desktop applications.

Designed for small businesses, growing teams, and large organisations across Australia, our business phone systems remove the limitations of traditional on-premise phone systems. With VoIP calling, auto attendants, call recording, and mobile integration, Broadconnect provides a scalable phone solution that grows with your business.

  • Auto Attendants

    Professionally manage incoming calls with customisable auto attendants that greet callers and route them to the correct teams or departments.

  • Call Recording

    Record business calls for training, quality assurance, and compliance purposes using built-in call recording features.

  • Mobile Integration

    Stay connected wherever you work by integrating your business phone system across mobile devices and desktop applications.

High Reliability

Why Choose a Hosted Phone System for Your Business?

Business phone systems in Australia must comply with local telecommunications regulations, which are governed by the Australian Communications and Media Authority. Our hosted phone systems are ideal for Australian businesses that require reliable calling, support for remote teams, and the ability to scale users up or down as business needs change.

Cost-Efficient

Reduce capital expenditure by eliminating on-premise hardware and paying only for the users you need with a cloud-based business phone system.

Big Business Features

Broadconnect business phone systems are designed to support growing Australian businesses, from single offices to multi-site organisations.

Scalable

Easily add or remove users, features, and devices as your business grows, without disrupting your communications.

VoIP business phone system
Reliability and Security

Advanced Business Phone System Features

Automate your call handling based on the time of day and personalise the music or messages callers hear while on hold with our hosted phone system. Simplify setup and deployment, and rest easy knowing our system is built on a robust infrastructure with redundant systems and stringent security measures to protect your data. For businesses with existing phone infrastructure, SIP trunking can be integrated with business phone systems to enable flexible, cost-effective voice connectivity without replacing current hardware.

Broadconnect business phone systems include advanced calling features designed to improve productivity, customer experience, and operational efficiency.

  • Call Forwarding
  • Call Screening
  • Voicemail to Email
  • Voicemail to Email
  • Call Queue
  • Setup Ring Groups
  • Flat-Rate Calling
  • Quick Setup
CISCO WEBEX INTEGRATION

Business Phone Systems as Part of Unified Communications

Business phone systems can be extended with cloud contact centre solutions to support customer service teams with advanced call handling, reporting, and customer engagement tools. This allows teams to communicate more effectively and manage conversations across multiple channels from a single platform.

  • Multi-Device Compatibility

    Cisco Webex supports PC, Linux, Mac, Android, and iOS platforms.

  • Real-Time Collaboration & Messaging

    Work with your team instantly using chat, video calls, whiteboarding, file-sharing, and more.

  • Built-in Softphone

    All VoIP plans allow you to use Cisco Webex for calls on any device, complete with call management features.

  • Virtual Meetings

    Host meetings of any size with Cisco Webex’s robust virtual conferencing and desktop sharing tools.

webEx meetings
UNIFIED COMMUNICATIONS

Unified Communications Built on Business Phone Systems

Unified communications, also known as unified collaboration, is a VoIP-based service that combines your business phone system, productivity tools, and communication solutions into one seamless platform.

Since UC systems, such as our SmartConnect plans, operate over the internet, they offer much more than just traditional voice calls. They enable instant messaging, video calls, file sharing, virtual conferencing, and additional features. By combining calling with messaging, collaboration, and integration tools, Broadconnect enables businesses to create a connected communication environment that supports productivity and growth.

Understanding the Distinction

VoIP vs Unified Communications

VoIP is a digital telephone service that transmits and receives calls over the internet. Similar to traditional office phone systems, it allows you to make and receive calls via handsets, but also supports softphone software on PCs and other devices.

Unified Communications (UC) is a broader concept that encompasses various communication tools integrated into a cohesive system. This term refers to a suite of programs with a consistent layout and user interface, incorporating both real-time and non-real-time communication channels.

Because many UC solutions are built on VoIP, the two are often confused. VoIP technology underpins the voice features within UC products. Typically, businesses first adopt VoIP to replace their traditional phone systems, with UC integration occurring subsequently. Essentially, VoIP can exist independently of UC, but UC cannot function without VoIP.

voip vs unified communicaions

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Enterprise-Grade Features

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Cost-Effective

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Customization Options

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Remote Work Ready

Get Started Today

Ready to Transform Your Business Communication?

We are dedicated to providing innovative communication solutions that enhance connectivity and productivity for businesses of all sizes. Our Hosted Phone System is designed to deliver enterprise-grade features and reliability at a price that suits your budget.

Monthly Yearly

Basic Plan

$ 19.00 /month

$ 119.00 /year

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Basic Plan

$ 19.00 /month

$ 119.00 /year

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Basic Plan

$ 19.00 /month

$ 119.00 /year

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Buy Now

Basic Plan

$ 19.00 /month

$ 119.00 /year

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Unified Communications Explained

NEED MORE INFORMATION?

Business Phone System FAQs

A business phone system is a communication solution designed for organisations to manage incoming and outgoing calls professionally. Unlike residential phone services, business phone systems include features such as call routing, auto attendants, call recording, and support for multiple users and locations.

A hosted phone system is a cloud-based business phone system where calls are managed through secure data centres rather than on-site hardware. This allows businesses to reduce equipment costs, scale users easily, and access their phone system from anywhere.

Yes. Business phone systems are suitable for small businesses as well as larger organisations. Hosted phone systems allow small businesses to access professional features without the cost and complexity of traditional PBX systems, and scale as the business grows.

In most cases, yes. Existing business phone numbers can usually be ported to a new hosted phone system, allowing businesses to upgrade their phone solution without changing contact details.

Yes. Modern business phone systems are designed to support remote and hybrid work environments. Calls can be made and received on desk phones, mobile devices, or desktop applications, ensuring teams stay connected regardless of location.

Yes. Broadconnect provides business phone systems to organisations across Australia, supported by local expertise and infrastructure designed for reliable, business-grade communications.

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Our Testimonials

What Our Awesome Customers Say

“Broadconnect's exceptional staff are the backbone of their service. With rock-solid reliability, Nadine answers our calls promptly, often within half a ring. Their support is unparalleled—they're always ready with a smile and immediate assistance, whether for hardware or bespoke solutions. From our legacy Samsung OfficeServ system to seamless migration to VoIP, Broadconnect delivers outstanding service and expertise.”

William Pearson

Firesense Pty Ltd - NSW, QLD, VIC

“Whenever I encounter an issue or need assistance, Broadconnect’s support team is there to help. Their response time is exceptional, and they go above and beyond to resolve any concerns promptly. Whether it’s a technical glitch or a simple query, I can always count on them.”

Craig Hattingh

Reddam House Sydney

“Always provide a great service and great customer service”

Courtney Allouche

Bowls NSW Limited

“CKD Automotive wants to thank you for the recent migration of 3 x sites onto the Broadconnect Platform. Over several years of managing office communications, this experience was one of the smoothest I’ve experienced. I would happily recommend every business to seriously consider the team at Broadconnect”

Glen Matheson

CKD Automotive - Pennant Hills, Brookvalue & Chatswood

“Broadconnect has been taking care of our phone system and calls successfully for a number of years now. As a business we’ve been operating for 50 years and we know we made the right decision to partner with Broadconnect, which positions us to manage our clients even better with the best technology. Our Service & Sales teams couldn’t be happier”

Mark Guberina

G Brothers Motor Group - Mona Vale
Quote Icon

“Broadconnect's exceptional staff are the backbone of their service. With rock-solid reliability, Nadine answers our calls promptly, often within half a ring. Their support is unparalleled—they're always ready with a smile and immediate assistance, whether for hardware or bespoke solutions. From our legacy Samsung OfficeServ system to seamless migration to VoIP, Broadconnect delivers outstanding service and expertise.”

William Pearson

Firesense Pty Ltd - NSW, QLD, VIC
Quote Icon

“Whenever I encounter an issue or need assistance, Broadconnect’s support team is there to help. Their response time is exceptional, and they go above and beyond to resolve any concerns promptly. Whether it’s a technical glitch or a simple query, I can always count on them.”

Craig Hattingh

Reddam House Sydney
Quote Icon

“Always provide a great service and great customer service”

Courtney Allouche

Bowls NSW Limited
Quote Icon

“CKD Automotive wants to thank you for the recent migration of 3 x sites onto the Broadconnect Platform. Over several years of managing office communications, this experience was one of the smoothest I’ve experienced. I would happily recommend every business to seriously consider the team at Broadconnect”

Glen Matheson

CKD Automotive - Pennant Hills, Brookvalue & Chatswood
Quote Icon

“Broadconnect has been taking care of our phone system and calls successfully for a number of years now. As a business we’ve been operating for 50 years and we know we made the right decision to partner with Broadconnect, which positions us to manage our clients even better with the best technology. Our Service & Sales teams couldn’t be happier”

Mark Guberina

G Brothers Motor Group - Mona Vale