No contracts
Aussie based support
No setup fee
Unlimited data
Based on 44 reviews
Get a FREE Fibre Upgrade and lightening-fast internet from $85/mth
Enjoy powerful, high-speed, reliable internet built for the modern workplace. No hidden costs.
No contracts
Aussie based support
No setup fee
Unlimited data
Based on 44 reviews
Ultra-Fast, Reliable & Unlimited internet plans
NBN
Fibre
- SAVE $45 OVER 3 MONTHS
- Use Promo Code 'CONNECT50'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium NBN 50 / 20
$85 $75/month*
*for the first 3 months, then reverts to $85/month
49Mbps
Download17Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for home-based businesses (1-4 Users)
- Sending emails, browsing & streaming
- High-definition (HD) video calling
- Business Grade Contention (99.9% Uptime)
- Static IP Included
Sign up with the promo code CONNECT50 and save! Activate a new nbn internet plan (‘eligible plans’) with Broadconnect during our ‘promotion period’ and receive $15 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $75 OVER 3 MONTHS
- Use Promo Code 'CONNECT100'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium NBN 100 / 40
$110 $85/month*
*for the first 3 months, then reverts to $110/month
98Mbps
Download35Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for growing businesses (5-14 users)
- Sending emails, browsing & streaming
- High-definition (HD) video streaming
- Business Grade Contention (99.9% Uptime)
- Static IP Included
- Priority Fault Restoration
Sign up with the promo code CONNECT100 and save! Activate a new nbn internet plan (‘eligible plans’) with Broad Connect during our ‘promotion period’ and receive $25 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $90 OVER 3 MONTHS
- Use Promo Code 'CONNECT250'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium NBN 250 / 100
$140 $110/month*
*for the first 3 months, then reverts to $140/month
246Mbps
Download86Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for mid-sized businesses (15-30 users)
- Sending emails, browsing & streaming
- High-definition (4k) video streaming
- Business Grade Contention (99.9% Uptime)
- Static IP Included
- Priority Fault Restoration
- Downloading large files
Sign up with the promo code CONNECT250 and save! Activate a new nbn internet plan (‘eligible plans’) with Broad Connect during our ‘promotion period’ and receive $30 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $90 OVER 3 MONTHS
- Use Promo Code 'CONNECT500'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium NBN 500 / 200
$180 $150/month*
*for the first 3 months, then reverts to $180/month
492Mbps
Download172Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for larger businesses (30+ users)
- Sending emails, browsing & streaming
- High-definition (4k) video streaming
- Business Grade Contention (99.9% Uptime)
- Static IP Included
- Priority Fault Restoration
- Downloading large files
Sign up with the promo code CONNECT500 and save! Activate a new nbn internet plan (‘eligible plans’) with Broad Connect during our ‘promotion period’ and receive $30 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $90 OVER 3 MONTHS
- Use Promo Code 'CONNECT500'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium NBN 1000 / 400
$280 $250/month*
*for the first 3 months, then reverts to $280/month
992Mbps
Download392Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for larger businesses (30+ users)
- Sending emails, browsing & streaming
- High-definition (4k) video streaming
- Business Grade Contention (99.9% Uptime)
- Static IP Included
- Priority Fault Restoration
- Downloading large files
Sign up with the promo code CONNECT500 and save! Activate a new nbn internet plan (‘eligible plans’) with Broad Connect during our ‘promotion period’ and receive $30 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $45 OVER 3 MONTHS
- Use Promo Code 'CONNECT50'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium NBN 50 / 20
$85 $75/month*
*for the first 3 months, then reverts to $85/month
49Mbps
Download17Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for home-based businesses (1-4 Users)
- Sending emails, browsing & streaming
- High-definition (HD) video calling
- Business Grade Contention (99.9% Uptime)
- Static IP Included
Sign up with the promo code CONNECT50 and save! Activate a new nbn internet plan (‘eligible plans’) with Broadconnect during our ‘promotion period’ and receive $15 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $75 OVER 3 MONTHS
- Use Promo Code 'CONNECT100'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium NBN 100 / 40
$110 $85/month*
*for the first 3 months, then reverts to $110/month
98Mbps
Download35Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for growing businesses (5-14 users)
- Sending emails, browsing & streaming
- High-definition (HD) video streaming
- Business Grade Contention (99.9% Uptime)
- Static IP Included
- Priority Fault Restoration
Sign up with the promo code CONNECT100 and save! Activate a new nbn internet plan (‘eligible plans’) with Broad Connect during our ‘promotion period’ and receive $25 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $90 OVER 3 MONTHS
- Use Promo Code 'CONNECT250'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium NBN 250 / 100
$140 $110/month*
*for the first 3 months, then reverts to $140/month
246Mbps
Download86Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for mid-sized businesses (15-30 users)
- Sending emails, browsing & streaming
- High-definition (4k) video streaming
- Business Grade Contention (99.9% Uptime)
- Static IP Included
- Priority Fault Restoration
- Downloading large files
Sign up with the promo code CONNECT250 and save! Activate a new nbn internet plan (‘eligible plans’) with Broad Connect during our ‘promotion period’ and receive $30 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $45 OVER 3 MONTHS
- Use Promo Code 'CONNECT50'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium 100/100 Mbps
Free installation with 36 months contract
100Mbps
Download100Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
-
Ideal for smaller businesses
up to 10 users - Business Grade Contention (99.9% Uptime)
- Direct dedicated fibre access
- Static IP Included
- Symmetrical Speeds
- Gold Service Support
- Nbn Premium
- 99.95% network performance
Sign up with the promo code CONNECT50 and save! Activate a new nbn internet plan (‘eligible plans’) with Broadconnect during our ‘promotion period’ and receive $15 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $45 OVER 3 MONTHS
- Use Promo Code 'CONNECT50'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium 250/250 Mbps
Free installation with 36 months contract
250Mbps
Download250Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
-
Ideal for mid-sized businesses
with up to 20 users - Business Grade Contention (99.9% Uptime)
- Direct dedicated fibre access
- Static IP Included
- Symmetrical Speeds
- Gold Service Support
- Nbn Premium
- 99.95% network performance
Sign up with the promo code CONNECT50 and save! Activate a new nbn internet plan (‘eligible plans’) with Broadconnect during our ‘promotion period’ and receive $15 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $45 OVER 3 MONTHS
- Use Promo Code 'CONNECT50'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium 500/500 Mbps
Free installation with 36 months contract
500Mbps
Download500Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
-
Ideal for larger teams with up to 50 users
requiring high-speed connectivity - Business Grade Contention (99.9% Uptime)
- Direct dedicated fibre access
- Static IP Included
- Symmetrical Speeds
- Gold Service Support
- Nbn Premium
- 99.95% network performance
Sign up with the promo code CONNECT50 and save! Activate a new nbn internet plan (‘eligible plans’) with Broadconnect during our ‘promotion period’ and receive $15 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $45 OVER 3 MONTHS
- Use Promo Code 'CONNECT50'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium 1000/1000 Mbps
Free installation with 36 months contract
1000Mbps
Download1000Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for enterprises with heavy data demands
- Business Grade Contention (99.9% Uptime)
- Direct dedicated fibre access
- Static IP Included
- Symmetrical Speeds
- Gold Service Support
- Nbn Premium
- 99.95% network performance
Sign up with the promo code CONNECT50 and save! Activate a new nbn internet plan (‘eligible plans’) with Broadconnect during our ‘promotion period’ and receive $15 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $45 OVER 3 MONTHS
- Use Promo Code 'CONNECT50'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium 2000/2000 Mbps
Free installation with 36 months contract
2000Mbps
Download2000Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for enterprises with heavy data demands
- Business Grade Contention (99.9% Uptime)
- Direct dedicated fibre access
- Static IP Included
- Symmetrical Speeds
- Gold Service Support
- Nbn Premium
- 99.95% network performance
Sign up with the promo code CONNECT50 and save! Activate a new nbn internet plan (‘eligible plans’) with Broadconnect during our ‘promotion period’ and receive $15 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $45 OVER 3 MONTHS
- Use Promo Code 'CONNECT50'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium 5000/5000 Mbps
Free installation with 36 months contract
5000Mbps
Download5000Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for enterprises with heavy data demands
- Business Grade Contention (99.9% Uptime)
- Direct dedicated fibre access
- Static IP Included
- Symmetrical Speeds
- Gold Service Support
- Nbn Premium
- 99.95% network performance
Sign up with the promo code CONNECT50 and save! Activate a new nbn internet plan (‘eligible plans’) with Broadconnect during our ‘promotion period’ and receive $15 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $45 OVER 3 MONTHS
- Use Promo Code 'CONNECT50'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium 10000/10000 Mbps
Free installation with 36 months contract
10000Mbps
Download10000Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for enterprises with heavy data demands
- Business Grade Contention (99.9% Uptime)
- Direct dedicated fibre access
- Static IP Included
- Symmetrical Speeds
- Gold Service Support
- Nbn Premium
- 99.95% network performance
Sign up with the promo code CONNECT50 and save! Activate a new nbn internet plan (‘eligible plans’) with Broadconnect during our ‘promotion period’ and receive $15 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $45 OVER 3 MONTHS
- Use Promo Code 'CONNECT50'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium NBN 50 / 20
$85 $75/month*
*for the first 3 months, then reverts to $85/month
49Mbps
Download17Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for home-based businesses (1-4 Users)
- Sending emails, browsing & streaming
- High-definition (HD) video calling
- Business Grade Contention (99.9% Uptime)
- Static IP Included
Sign up with the promo code CONNECT50 and save! Activate a new nbn internet plan (‘eligible plans’) with Broadconnect during our ‘promotion period’ and receive $15 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $75 OVER 3 MONTHS
- Use Promo Code 'CONNECT100'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium NBN 100 / 40
$110 $85/month*
*for the first 3 months, then reverts to $110/month
98Mbps
Download35Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for growing businesses (5-14 users)
- Sending emails, browsing & streaming
- High-definition (HD) video streaming
- Business Grade Contention (99.9% Uptime)
- Static IP Included
- Priority Fault Restoration
Sign up with the promo code CONNECT100 and save! Activate a new nbn internet plan (‘eligible plans’) with Broad Connect during our ‘promotion period’ and receive $25 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
- SAVE $90 OVER 3 MONTHS
- Use Promo Code 'CONNECT250'
- BUNDLE TO SAVE MORE
- Save $10/MTH When You Add a Mobile Plan
Premium NBN 250 / 100
$140 $110/month*
*for the first 3 months, then reverts to $140/month
246Mbps
Download86Mbps
Upload
Typical busy period speeds (7pm to 11pm)
- Unlimited Data
- Ideal for mid-sized businesses (15-30 users)
- Sending emails, browsing & streaming
- High-definition (4k) video streaming
- Business Grade Contention (99.9% Uptime)
- Static IP Included
- Priority Fault Restoration
- Downloading large files
Sign up with the promo code CONNECT250 and save! Activate a new nbn internet plan (‘eligible plans’) with Broad Connect during our ‘promotion period’ and receive $30 off your invoice (inclusive of GST) for each of the first three billing months. (‘promotional credit’).
Bundle and save! Simply add a Broadconnect mobile with your nbn internet to get an additional $10 off per month on your internet plan for 3 months!
If you’re not completely satisfied with your Broadconnect nbn internet service during the first month of connection, we’ll issue a full refund of your plan fee—no questions asked (we know you’ll love it).
Stay connected with ease! Add a business landline with your nbn service from just $15 per month.
Check the nbn™ availability at your address now
Business nbn™ — Future Ready Connectivity
Created as Australia’s purpose-built end-to-end fibre network specifically for business applications and available to 1.5M business locations nationwide, business nbn™ Enterprise Ethernet will take your business into the future. No matter the size of your business, there is a Broadconnect business nbn™ plan that’s right for you.
Designed to deliver excellent performance for a full spectrum of business needs and applications
Today’s business applications require a network that ensures optimal performance for time-sensitive applications or those that rely on consistent bandwidth. Our business nbn™ Enterprise Ethernet is built for high-performance support of cloud-based applications or those that depend equally on upload and download speeds.
Symmetrical upload and download speeds up to 1Gbps
Cloud applications and video meetings perform much better on data links with a symmetrical profile – with the same upload and download speeds. Business nbn™ Enterprise Ethernet plans deliver low latency, fast symmetric speeds designed to provide more reliable connectivity and help optimize the performance of all your business applications.
Get enterprise-grade service and support levels
When you connect to our business nbn™ Enterprise Ethernet, you can rest easy with 24/7 assurance support and fast restoration response. Our Degree Qualified Support Engineers are on standby to assist whenever you need help.
Scalable business nbn™ will grow and adapt with your business
As your business grows, Enterprise Ethernet is designed to adapt and handle your changing connectivity needs, such as increasing employee numbers, the implementation of data-heavy cloud applications, or the introduction of new business platforms. As your business evolves, business nbn™ can be scaled to meet your needs and keep you future-proofed.
End-to-end, high-performance fibre network designed for business
To ensure unparalleled levels of performance and reliability, business nbn™ Enterprise Ethernet runs over a newly built, high-speed fibre network from end to end, including your own dedicated fibre connection between your business site and the nbn Fibre Access Node (FAN). Check out our Service Level Agreement and guarantee of up-time.
Discover How We Do Things
No contracts
Unlimited data
Aussie based support
No setup fee
testimonials
What Our Customers Say
I have been trusting BroadConnect with my Telco and Internet for years. Never had a problem, and they provde an extremely reliable and personalised service. Strongly recommend.
Broadconnect are very friendly, efficient and helpful. I highly recommend them for your business. Diana from Flex and Form Hand Therapy
I have used Broadconnect for many years following then taking over Planet Telecommunications. They have always been nothing but super professional and extremely helpful in attending to issues and realising the importance of a well-functioning phone system for a small business
well prices, efficient and professional... we are very happy with the service
Fast, efficient and friendly service. Competitive pricing and great products.
Very helpful with setting up my phone and internet system for the business. Would recommend and use again.
BroadConnect have been an excellent partner for us, and we look forward to continue this relationship for years to come!
Broadconnect have been supporting businesses for several years. Their team is incredibly helpful and product suite is A-class! Highly recommend their services.
Having recently established our Lindfield office we needed to have the infrastructure and connection to internet quickly as it is quintessential to our real estate business's day to day operations. We found Broadconnect to be extremely responsive and delivered upon expectations. Highly recommend!
Broadconnect has been fantastic for our business. Their team always goes above and beyond to provide exceptional customer service and innovative solutions. We highly recommend them.
We have been using Broad Connect for years and have recently moved all our business services across. They are quick to respond to our questions and always provide solutions to any technical issues we have. All based here in Australia- communication via email and phone calls, not messenger Apps. Highly recommend!
We have worked with BroadConnect for several years now and their service has been amazing. When we transitioned our office phones and internett to BC, the team was quick to answer queries and gave regular updates during the process.The support team is always quick to respond to queries and provide updates to our phone system and provide solutions to any issues we have.
Awesome business run by a bunch of great down-to-earth, yet super knowledgeable, people. I've been with Broadconnect for 6 months now, and my office wifi has never had ANY issue and is significantly better than a major provider I was using beforehand. Worth speaking to the guys if you want a local touch to your network.
Our commitment to keeping you operational
Your 99.95% service level agreement
| Service Type | Definition | Service Level Guaranteed |
|---|---|---|
|
Service Availability |
The availability of the connection between the customer router/modem and the Broadconnect network. |
Broadconnect will ensure that service availability is no less than 99.95%. |
|
Response Time To Acknowledge Service Fault |
The time it takes Broadconnect to acknowledge a problem exists. |
Broadconnect will ensure that any email or phone call received advising Broadconnect of a “line out” problem will be acknowledged and logged within 60 minutes. |
|
Time To Restore A Line Out Service |
The time it takes Broadconnect to re-activate the service. |
Broadconnect will guarantee that it will re-activate a line that has dropped out within 4 hours of the problem being logged. |
| Service Availability |
|---|
|
Broadconnect will ensure that service availability is no less than 99.95%. |
| Response Time To Acknowledge Service Fault |
|---|
|
Broadconnect will ensure that any email or phone call received advising Broadconnect of a “line out” problem will be acknowledged and logged within 60 minutes. |
| Time To Restore A Line Out Service |
|---|
|
Broadconnect will guarantee that it will re-activate a line that has dropped out within 4 hours of the problem being logged. |
Over 4,000 Australian businesses trust Broadconnect
FAQ'S
Frequently Asked Questions
Experience the Freedom of Unlimited Data
We're here to simplify your decision with a range of NBN broadband plans that fit every household, budget, and user need.Our unlimited data plans are designed to provide the perfect balance of speed and affordability. Forget about worrying over data caps or slow speeds—our plans give you unlimited access to the NBN network with speeds that cater to your lifestyle.
Whether you need a basic 25Mbps for light browsing or a blazing-fast 231Mbps for high-definition streaming and gaming, we’ve got you covered. We don’t tie you into long contracts, and there are no setup fees on most plans, so you’re in control. You can upgrade or downgrade your plan at any time with no extra fees, ensuring your plan always suits your needs.
Choosing the right NBN plan depends on your internet habits and household needs. Are you a casual browser, or do you stream HD videos and play online games? Do you work from home and need a reliable connection for video calls and large file transfers? These factors will help determine the best plan for you.
At Broadconnect, we offer a variety of NBN plans to suit all types of users. All of our plans offer unlimited data, so you can browse, stream, and game without the worry of hitting a data cap.
An NBN Landline Bundle combines your NBN internet plan with a business phone service. This bundle allows businesses owners to present a professional business number, without needing an entire phone system.
Yes. Our NBN plans with unlimited data and fast speeds are perfect for small businesses, remote workers, and home offices. If you're a business owner or freelancer who needs a reliable internet connection, our plans can easily accommodate your needs, offering the flexibility to adjust speeds or change plans without lock-in contracts.
In Australia, there are several types of NBN connections, and each can affect your speeds. Broadconnect offers plans that can work with all types of connections, including:
1. FTTP (Fibre to the Premises): This is the fastest connection type, delivering maximum speeds with fibre optic cables directly to your home.
2. FTTN (Fibre to the Node): Fibre optic cables run to a node in your street, with copper wiring connecting to your premises. This can affect speeds, depending on the distance to the node.
3. FTTC (Fibre to the Curb): This connection uses fibre optics to your curbside, with shorter copper cables connecting to your home for faster speeds compared to FTTN.
4. HFC (Hybrid Fibre Coaxial): This uses a combination of fibre optic and coaxial cables, providing fast internet over longer distances.
5. Fixed Wireless: This wireless connection is available in rural and regional areas, using ground-based towers to provide internet.
If you’re unsure which connection type you have, we can help you figure out the best plan for your needs.
When comparing internet providers, it’s essential to evaluate your usage habits, budget, and specific needs. At Broadconnect, we offer a range of NBN plans designed to meet the needs of every Australian household. Whether you're an occasional browser or a dedicated gamer, our affordable plans cover everything from casual use to heavy data streaming.
Yes, you will need a modem to connect to the internet with a Broadconnect plan. If you already own an NBN-ready modem, you can use it with our plans at no extra cost.
If not, we can offer the modem for just a one-time fee of, which comes pre-configured for fast, reliable internet connection.
If your property is already connected to the NBN, you can get connected without a technician visit, often within a few hours or up to 3 business days. If your home hasn’t been connected yet, you will need to be at home when the NBN technician arrives. They will need access to install the NBN connection box and other necessary equipment.
If your property has already been connected to the NBN, activation is quick—usually within 1 to 3 business days. However, if your property isn’t yet connected, it can take between 9 to 19 business days for the NBN technician to set up the service, depending on availability and your property's readiness.
Yes, you can keep your current landline number when switching to Broadconnect. The transfer process, called number porting, can take between 2 to 6 weeks to complete. Make sure your number stays active with your current provider until we confirm the transfer is complete.
Yes! At Broadconnect, you can easily bundle your NBN plan with a mobile plan for added convenience and savings. You can mix and match different plans to suit your lifestyle. Our friendly customer service team is here to help you customize the perfect bundle.
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