1300 Number Cost in Australia: Pricing, Fees & What to Expect

If you’re considering acquiring a 1300 number for your business, cost is naturally going to be one of the first questions you need answers to. Getting the 1300 number cost in Australia can help businesses budget appropriately for their best inbound solution.

1300 numbers are a popular way for Australian businesses to make it easier for customers to call, without customers paying long-distance charges. But how much do they actually cost? This guide explains the real costs involved and what you should consider before signing up.

We’ve taken into account how providers price their services, what additional charges may apply, and what businesses actually pay in Australia.

What is a 1300 Number?

A 1300 number is a kind of phone number for businesses in Australia, starting with the numbers 1300. When people call a 1300 number they only pay the cost of a call. This is really good because people can call your business from anywhere in Australia and they do not have to pay a lot of money. Your business can be, in one city. People can still call you from another city and only pay for a local call. The 1300 number makes it easy for people to call your business.

A 1300 number is not like a phone number that is only for one place. It is like a number. So people can answer calls from anywhere. These calls can go to a phone or an office phone or a call centre. They can even go to places at the same time. If a business moves to a place the 1300 number stays the same.

This is really good for businesses because they can look like they are everywhere in the country without having offices everywhere. When customers see a 1300 number they think it is a number. They like it more than a number because it looks more established. A 1300 number is good, for businesses because it makes them look professional and big.

A 1300 number is something that a lot of sales teams use. Customer service departments use 1300 numbers too. Even businesses that are growing and want to be easy to get in touch with use 1300 numbers. 1300 Numbers make it easy to handle calls that are coming in. They also make it easy to keep track of calls and send customers to the team. This can be based on the time of day or where the customer is calling from. The best part is that 1300 numbers do not cost a lot of money to use. The costs are easy to manage and predict for businesses that use 1300 numbers.

In Australia, phone numbers such as 1300 and 1800 numbers are regulated by the Australian Communications and Media Authority (ACMA), which manages how these numbers are allocated and used.

How Much Does it Cost to Set Up A 1300 Number?

There isn’t a single fixed price for all 1300 number plans. Costs vary depending on the provider you choose and the features included. But generally, the expenses fall into a few key categories.

Here’s how the costs usually break down in Australia:

If you’re looking for a reliable 1300 number provider with clear pricing and practical features, Broadconnect offers 1300 number plans designed for Australian businesses. These plans include flexible call routing, straightforward monthly pricing, and optional features without locking you into high ongoing costs, making them suitable for businesses of all sizes.

Pricing Transparency

The monthly cost does not vary based on where you are in Australia. Whether you are in Sydney, Melbourne, Brisbane or Perth, a 1300 number costs the same to rent. Some plans include a bundle of call minutes. Others charge per call. Whether call charges apply and how much you pay per call depends on the plan you pick.

For example, one plan might include 200 minutes per month and then charge per call after that. Another plan might have no included minutes and bill every incoming call at a small rate. For many businesses with moderate call volumes, this can work out less expensive than keeping separate fixed phone lines.

Extra Features and Their Costs

Beyond the basic costs, there are add-ons and features which may increase your overall spend. These extra things might be:

• Time-of-day routing so calls go to different teams at different times
• Voicemail to email
• Real-time reporting and analytics
• Advanced call routing to multiple locations

These are optional, and you only pay for them if you choose to include them in your plan.

What Influences 1300 Number Costs

Here’s what can make plans vary from one provider to another:

Call Volume
If your business gets a lot of calls it is an idea to look for plans that include minutes or charge less for each call. This way your business can save money in the run. Plans with included minutes or lower costs for each call may be cheaper for your business over time. Your business will benefit from plans that include minutes or have, per-call costs.

Features Included
A simple number with no extras costs less than one with advanced routing, reporting or IVR menus.

Provider Pricing Model
Some providers bundle more in the monthly price, others may have lower base fees but higher call rates. It’s worth comparing actual usage scenarios.

How to Choose the Right 1300 Number Plan

Here are simple steps to help you make a decision, about the things that’re important to you. These simple steps will guide you to figure out what you really want. The simple steps are easy to follow. Will help you decide what to do.

• Estimate your call volume.

If you are going to get a lot of calls a plan that has minutes included in it may be cheaper. This is because the plan with included minutes can help you save money on your phone bill. You will not have to pay extra for each call you make when you have a plan with included minutes. A plan with included minutes is a choice for people who make a lot of calls, like the phone companys plan that has minutes included.

• Decide what features you need.

The features you need will depend on what you want to use them for. So think about that. Then you can decide what features you need. You have to make a list of the features you need. Basic routing is okay for teams.. When you have a lot of people you need something better to handle calls. Larger operations, like these need advanced call handling to get things done properly. Basic routing just does not work for them.

• Compare providers on total cost.

You should really look at the fees and the call rates and the setup costs all together. This will give you an idea of how much the service is going to cost you. Look at the fees and look at the call rates and look at the setup costs together to make a good decision.

• Check contract terms.

Some providers require long contracts, others offer month-to-month flexibility.

What Broadconnect Offers

At Broadconnect, a 1300 number plan typically includes:

• A clear monthly fee (often around $25)
• Free setup
• Flexible call routing options
• Optional reporting and analytics
• No long-term contracts unless you choose them

Our team can help match the right plan to your needs, not just sell you a price. For full details, see our Inbound Services page.

Call: 1300 880 330
Email: hello@broadconnect.com.au

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