1300 Number Cost in Australia: Pricing, Fees & What Businesses Need to Know

The cost of a 1300 number in Australia depends on the provider, monthly access fee, inbound call charges and features included in the plan. Before choosing a service, businesses should compare the total cost of keeping the number active and handling incoming calls.

A 1300 number gives customers across Australia a consistent number to call, while calls can be routed to your office phones, mobiles or call-handling team. This guide explains the typical costs involved, what affects pricing and how to compare plans for your business.

What is a 1300 Number?

A 1300 number is a national business phone number used by Australian organisations to receive incoming calls. Unlike geographic numbers with area codes such as 02 or 03, a 1300 number is not tied to one city. Calls can be routed to one or more destinations, helping businesses serve customers across Australia from a central contact number.

A 1300 number is not like a phone number that is only for one place. It is like a number. So people can answer calls from anywhere. These calls can go to a phone or an office phone or a call centre. They can even go to places at the same time. If a business moves to a place the 1300 number stays the same.

This is really good for businesses because they can look like they are everywhere in the country without having offices everywhere. When customers see a 1300 number they think it is a number. They like it more than a number because it looks more established. A 1300 number is good, for businesses because it makes them look professional and big.

A 1300 number is something that a lot of sales teams use. Customer service departments use 1300 numbers too. Even businesses that are growing and want to be easy to get in touch with use 1300 numbers. 1300 Numbers make it easy to handle calls that are coming in. They also make it easy to keep track of calls and send customers to the team. This can be based on the time of day or where the customer is calling from. The best part is that 1300 numbers do not cost a lot of money to use. The costs are easy to manage and predict for businesses that use 1300 numbers.

In Australia, phone numbers such as 1300 and 1800 numbers are regulated by the Australian Communications and Media Authority (ACMA), which manages how these numbers are allocated and used.

“How Much Does a 1300 Number Cost in Australia?”

There isn’t a single fixed price for all 1300 number plans. Costs vary depending on the provider you choose and the features included. But generally, the expenses fall into a few key categories.

Here’s how the costs usually break down in Australia:

Cost Type	What It Covers	Typical Range
Monthly Access Fee	The cost to keep the 1300 number active	Around $20 to $40 per month
Setup Fee	One-off fee to activate the number	Often free to around $50
Call Charges	Cost per inbound call	Around $0.05 to $0.15 per call
Included Minutes	Some plans offer call minutes included	Usually 0 to 500 minutes

If you’re looking for a reliable 1300 number provider with clear pricing and practical features, Broadconnect offers 1300 number plans designed for Australian businesses. These plans include flexible call routing, straightforward monthly pricing, and optional features without locking you into high ongoing costs, making them suitable for businesses of all sizes.

Pricing Transparency

The monthly cost does not vary based on where you are in Australia. Whether you are in Sydney, Melbourne, Brisbane or Perth, a 1300 number costs the same to rent. Some plans include a bundle of call minutes. Others charge per call. Whether call charges apply and how much you pay per call depends on the plan you pick.

For example, one plan might include 200 minutes per month and then charge per call after that. Another plan might have no included minutes and bill every incoming call at a small rate. For many businesses with moderate call volumes, this can work out less expensive than keeping separate fixed phone lines.

Extra Features and Their Costs

Beyond the basic costs, there are add-ons and features which may increase your overall spend. These extra things might be:

Time-of-day routing so calls go to different teams at different times
Voicemail to email
Real-time reporting and analytics
Advanced call routing to multiple locations

These are optional, and you only pay for them if you choose to include them in your plan.

What Influences 1300 Number Costs

Here’s what can make plans vary from one provider to another:

Call Volume
If your business gets a lot of calls it is an idea to look for plans that include minutes or charge less for each call. This way your business can save money in the run. Plans with included minutes or lower costs for each call may be cheaper for your business over time. Your business will benefit from plans that include minutes or have, per-call costs.

Features Included
A simple number with no extras costs less than one with advanced routing, reporting or IVR menus.

Provider Pricing Model
Some providers bundle more in the monthly price, others may have lower base fees but higher call rates. It’s worth comparing actual usage scenarios.

How to Choose the Right 1300 Number Plan

Here are simple steps to help you make a decision, about the things that’re important to you. These simple steps will guide you to figure out what you really want. The simple steps are easy to follow. Will help you decide what to do.

Estimate your call volume.

If you are going to get a lot of calls a plan that has minutes included in it may be cheaper. This is because the plan with included minutes can help you save money on your phone bill. You will not have to pay extra for each call you make when you have a plan with included minutes. A plan with included minutes is a choice for people who make a lot of calls, like the phone companys plan that has minutes included.

Decide what features you need.

The features you need will depend on what you want to use them for. So think about that. Then you can decide what features you need. You have to make a list of the features you need. Basic routing is okay for teams.. When you have a lot of people you need something better to handle calls. Larger operations, like these need advanced call handling to get things done properly. Basic routing just does not work for them.

Compare providers on total cost.

You should really look at the fees and the call rates and the setup costs all together. This will give you an idea of how much the service is going to cost you. Look at the fees and look at the call rates and look at the setup costs together to make a good decision.

Check contract terms.

Some providers require long contracts, others offer month-to-month flexibility.

What Broadconnect Offers

Broadconnect’s 1300 number plans can include a monthly service fee, call routing and optional reporting features. The total cost depends on the selected plan and call usage, so confirm current monthly fees, call rates and any setup charges with the team before signing up.