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SMS Gateway

sms gateway
BUSINESS SMS SOLUTIONS

SMS Gateway for Australian Businesses

Connect with customers through fast, reliable business SMS. Send alerts, notifications, reminders and marketing messages through a flexible SMS gateway designed to simplify business communication.

From 10¢ per SMS | $25 monthly platform fee | Bulk SMS discounts available

  • One-Way & Two-Way SMS

    Choose an alphanumeric sender ID for branded one-way messaging or an Australian number for two-way customer communication.

  • Automate Your Communications

    Streamline routine messages with SMS automation, scheduling and integrations with your existing business systems.

Get an SMS Quote
a central platform for business messaging

Powerful SMS Gateway Features for Australian Businesses

Whether you need to send customer notifications, manage marketing campaigns or connect SMS to your existing business systems, an SMS gateway gives your team a central platform for business messaging. Key features include:

Bulk SMS Messaging

Send SMS messages to large contact lists quickly and efficiently. Bulk messaging can be used for promotions, customer updates, appointment reminders, alerts and other time-sensitive communications.

Alphanumeric Sender IDs

Display your business name as the sender instead of a standard mobile number. Alphanumeric sender IDs help customers recognise who the message is from and create a more professional messaging experience.

Two-Way SMS

Go beyond one-way notifications with two-way SMS communication. Allow customers to reply to messages, respond to enquiries, confirm appointments or communicate directly with your business.

SMS Automation & Scheduling

Automate recurring messages and schedule communications for the right time. This is useful for appointment reminders, customer notifications, follow-ups and time-sensitive business communications.

SMS API & Integrations

Connect your SMS gateway with your existing business applications using an SMS API. Integrations can help automate notifications and messaging from CRM platforms, websites, software systems and other business tools.

Contact Management & Reporting

Manage contacts and messaging activity from one central platform. Reporting can help your team monitor sent and delivered messages, campaign activity and overall SMS performance.

woman reading sms

Connect With Customers Through SMS

SMS provides a fast and direct way for Australian businesses to communicate with customers without requiring them to download an app or log into another platform. Messages can reach customers on the mobile devices they already use, making SMS particularly useful when information needs to be seen quickly. From customer communications to operational updates, an SMS gateway can help businesses deliver relevant messages at the right time while keeping communication simple and accessible.

Businesses can use SMS for:

  • Customer notifications
  • Appointment reminders
  • Order updates
  • Important alerts
  • Marketing campaigns
  • Customer follow-ups

Connect SMS With Your Existing Systems

Connect your SMS gateway with compatible business systems and applications to create a more connected and efficient communication workflow. By linking SMS with the tools your team already uses, businesses can streamline customer notifications, appointment reminders, service updates, alerts, follow-ups and other routine communications without relying on manual messaging. SMS integrations can also support automated workflows and API-based connections, helping trigger messages at the right stage of a customer or operational process.

A Simple SMS Communication Process

How Our SMS Gateway Works

Connect Your Business

Set up your SMS gateway and choose the sender option that best fits how your business communicates with customers.

Send Your Messages

Send individual or bulk SMS for customer notifications, reminders, alerts, marketing campaigns and other business communications.

Automate & Manage

Schedule messages, automate recurring communications and connect SMS with compatible business systems and workflows.

Choose the Right SMS Sender for Your Business

Choose the sender type that best matches how you communicate with customers. Use your business name for straightforward notifications or an Australian local number when two-way communication is important.

  • Alphanumeric Sender ID

    Display your business name as the sender for clear, recognisable one-way SMS. It is ideal for alerts, notifications and other messages where customers do not need to reply.

  • Australian Local Number

    Use an Australian +61 number when customers need to respond. Two-way SMS is better suited to customer conversations, support requests and communications where replies are required.

Frequently Asked Questions

An SMS gateway allows businesses to send SMS messages to customers and contacts through a business messaging platform.

A business SMS gateway connects your business communication systems with mobile networks, allowing you to send messages such as notifications, reminders, alerts and marketing campaigns.

Yes. An SMS gateway can be used to send messages to multiple customers at scale, making it suitable for notifications, announcements and marketing campaigns.

An alphanumeric sender ID displays your business name and is designed for one-way messaging. A local Australian number allows customers to reply through two-way SMS.

Yes, when your business uses a two-way SMS setup with an appropriate local number. Alphanumeric sender IDs do not support replies.

Yes. SMS can be used for automated communications such as appointment reminders, notifications, alerts and other scheduled or triggered messages.

SMS gateways can integrate with business systems and applications through available integrations or APIs, depending on the platform and requirements.

Why Choose Broadconnect for Business SMS

Broadconnect helps Australian businesses use SMS as a practical communication channel for customers, staff and day-to-day operations. Whether you need one-way notifications, two-way messaging or automated communications, we can help you choose an SMS solution suited to your business.

With flexible sender options, bulk messaging capabilities and integration possibilities, your SMS setup can be tailored to the way your business already operates. From customer-facing messages to internal updates, BroadConnect provides a practical way to bring SMS into your existing communication processes.

  • Flexible Messaging Options
  • Bulk SMS Capabilities
  • Automation & Scheduling
  • API & System Integration
  • Business-Focused SMS Solutions
  • Australian Business Support
Get an SMS Quote
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one flexible SMS gateway

Simplify Your Business Communication With SMS

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What Our Awesome Customers Say

“Broadconnect's exceptional staff are the backbone of their service. With rock-solid reliability, Nadine answers our calls promptly, often within half a ring. Their support is unparalleled—they're always ready with a smile and immediate assistance, whether for hardware or bespoke solutions. From our legacy Samsung OfficeServ system to seamless migration to VoIP, Broadconnect delivers outstanding service and expertise.”

William Pearson

Firesense Pty Ltd - NSW, QLD, VIC

“Whenever I encounter an issue or need assistance, Broadconnect’s support team is there to help. Their response time is exceptional, and they go above and beyond to resolve any concerns promptly. Whether it’s a technical glitch or a simple query, I can always count on them.”

Craig Hattingh

Reddam House Sydney

“Always provide a great service and great customer service”

Courtney Allouche

Bowls NSW Limited

“CKD Automotive wants to thank you for the recent migration of 3 x sites onto the Broadconnect Platform. Over several years of managing office communications, this experience was one of the smoothest I’ve experienced. I would happily recommend every business to seriously consider the team at Broadconnect”

Glen Matheson

CKD Automotive - Pennant Hills, Brookvalue & Chatswood

“Broadconnect has been taking care of our phone system and calls successfully for a number of years now. As a business we’ve been operating for 50 years and we know we made the right decision to partner with Broadconnect, which positions us to manage our clients even better with the best technology. Our Service & Sales teams couldn’t be happier”

Mark Guberina

G Brothers Motor Group - Mona Vale
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“Broadconnect's exceptional staff are the backbone of their service. With rock-solid reliability, Nadine answers our calls promptly, often within half a ring. Their support is unparalleled—they're always ready with a smile and immediate assistance, whether for hardware or bespoke solutions. From our legacy Samsung OfficeServ system to seamless migration to VoIP, Broadconnect delivers outstanding service and expertise.”

William Pearson

Firesense Pty Ltd - NSW, QLD, VIC
Quote Icon

“Whenever I encounter an issue or need assistance, Broadconnect’s support team is there to help. Their response time is exceptional, and they go above and beyond to resolve any concerns promptly. Whether it’s a technical glitch or a simple query, I can always count on them.”

Craig Hattingh

Reddam House Sydney
Quote Icon

“Always provide a great service and great customer service”

Courtney Allouche

Bowls NSW Limited
Quote Icon

“CKD Automotive wants to thank you for the recent migration of 3 x sites onto the Broadconnect Platform. Over several years of managing office communications, this experience was one of the smoothest I’ve experienced. I would happily recommend every business to seriously consider the team at Broadconnect”

Glen Matheson

CKD Automotive - Pennant Hills, Brookvalue & Chatswood
Quote Icon

“Broadconnect has been taking care of our phone system and calls successfully for a number of years now. As a business we’ve been operating for 50 years and we know we made the right decision to partner with Broadconnect, which positions us to manage our clients even better with the best technology. Our Service & Sales teams couldn’t be happier”

Mark Guberina

G Brothers Motor Group - Mona Vale
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Over 30 years of expertise in delivering complete telephony services to businesses across Australia.

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