adminBroadconnect Wins Customer Excellence of the Year at Access4 Gala Awards 2026
Broadconnect has been recognised with Customer Excellence of the Year at the 2026 Access4 Gala Awards, celebrating our commitment to delivering quality customer experiences for Australian businesses.
The award was presented during the Access4 Partner Conference in the Hunter Valley, NSW, where technology providers from across Australia and New Zealand came together to celebrate achievements across the Access4 partner community. A total of 13 awards were presented during the gala.
For our team, this recognition is an important milestone and a reflection of the focus we place on our customers every day.
Recognised for Customer Excellence
At Broadconnect, customer service is an important part of everything we do.
We work with Australian businesses to provide business phone systems, hosted communications, business internet, fibre, mobile and connectivity solutions, while also providing ongoing support as their technology needs change.
Winning Customer Excellence of the Year recognises that customer-focused approach and the importance of building strong, long-term relationships with the businesses we support.
Broadconnect is an Access4 APEX Diamond Partner.
Our relationship with Access4 has played an important role in helping us deliver modern business communications solutions to our customers.
Read the full coverage
The award was also reported by ARN, which covered the Access4 Gala Awards and confirmed Broadconnect as the recipient of Customer Excellence of the Year.
Read: Access4 crowns top-performing partners at Gala Awards
A Strong Partnership with Access4
Broadconnect is proud to be an APEX Diamond Partner with Access4.
Through our partnership, we provide businesses with access to modern cloud communications technology designed to support today’s workplaces.
Access4’s 2026 Partner Conference brought together approximately 200 technology providers, with awards recognising achievements across customer experience, unified communications, innovation, technical performance and other areas of the partner ecosystem.
Broadconnect was recognised alongside other leading Access4 partners, with Customer Excellence of the Year awarded to Broadconnect. Access4’s official announcement lists Broadconnect as the 2026 winner, with Prosum named runner-up.
Recognition Across the Technology Industry
The Access4 award adds to Broadconnect’s previous industry recognition.
Broadconnect was recognised as a CRN Fast50 Winner in 2024.
For our team, recognition such as this is a reminder of the work that goes into supporting businesses with dependable communications and connectivity.
While awards are an achievement worth celebrating, our focus remains on the businesses we work with and the service we provide to them.
Helping Australian Businesses Stay Connected
Broadconnect provides business-focused telecommunications and connectivity solutions for organisations across Australia.
Our services include:
- Business Phone Systems
- Hosted Phone Systems
- Business Internet
- Business NBN
- Fibre, 4G and 5G Connectivity
- Business Mobile
- SMS Gateway Solutions
Whether a business is setting up a new phone system, upgrading its connectivity or looking for a more flexible communications solution, our team works with customers to understand their requirements and find an appropriate solution.
Looking for Business Phone and Connectivity Solutions?
Whether you’re upgrading your business phone system, moving to a hosted solution or looking for reliable business internet, Broadconnect can help you find a solution suited to your business.
Talk to the Broadconnect team to discuss your requirements.
Call: 1300 880 330
Email: hello@broadconnect.com.au
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