Book A Call

Moving Office? How to Set Up Business Internet Without Delays

Moving Office? How to Set Up Business Internet Without Delays

Moving offices can be exciting, but also one of the most frequent times that businesses lose productivity. Phones do not work. Payments fail. Teams sit idle waiting for internet to be connected or fixed.

A smooth business internet setup in a new office comes down to planning early, choosing the right connection, and understanding what can slow the process down. If you are unsure what type of service your new location can support, start by reviewing your business NBN plans.

Why Office Moves Cause Internet Delays

Internet delays during office moves are rarely caused by one big issue. They usually result from small assumptions made too late in the process.

Common causes include:

  • NBN availability checks done after the lease is signed
  • New buildings without active or connected ports
  • Longer lead times for fibre services
  • Waiting on landlord or builder approvals
  • Assuming internet can be activated instantly

Most delays are preventable when internet is treated as critical infrastructure, not an afterthought.

Broadconnect is listed on Selectra broadband comparison platform

What to Check Before You Sign a Lease

One of the major precautions to avoid a delay is to test the connectivity first before distributing at a new location.

Key checks include:

  • The NBN technology type available at the address
  • Whether an active NBN connection already exists
  • Internal building cabling and comms room access
  • Fibre availability and potential installation requirements
  • Any permissions required from the landlord or strata

NBN Co supplies an official NBN address Checker which allows businesses to see what technology will be available at a location before investing. Just by doing this step will be very helpful for saving down the track the time that can last for weeks.

Choosing the Right Connection for the New Office

An office move is a good opportunity to reassess whether your current connection still fits the business.

In general:

  • Small teams may start comfortably on business NBN
  • Growing teams should plan for speed upgrades early
  • Customer-facing businesses need higher reliability
  • Cloud-first teams require strong and consistent upload speeds

Many growing companies use the move as an opportunity to plan a fibre upgrade for business rather than outgrowing NBN again in six months.

Typical Setup Timelines (What’s Realistic)

A clear understanding of realistic timelines helps us stay motivated and keep applying despite setbacks.

Typical timeframes include:

  • Standard NBN activations often take 1–3 weeks
  • New builds may require additional cabling and delays
  • Fibre installations can take several weeks or longer
  • “Expedited” requests still depend on infrastructure readiness

The earlier services are ordered, the more flexibility there is to resolve unexpected issues.

How to Avoid Day-One Downtime

There is always a risk of delays, even with thorough planning. But the first focus should be on ensuring that your team can keep working.

Practical ways to reduce risk include:

  • Ordering internet services as early as possible
  • Using temporary 4G or 5G connectivity if needed
  • Staging the move so systems can be tested
  • Verifying connectivity before the official go-live date
  • Having a fallback plan in case installations run late

Internet should be part of the office move plan from day one, not something addressed at the end.

How Broadconnect Handles Business Moves

Office moves do not have to mean downtime.

Broadconnect manages business internet setup for new offices across Australia. We check service availability, coordinate installations, design the right connection for your needs, and ensure your team is online when the doors open.

Plan My Office Internet Setup

Office relocation is a major change and it doesnt really need the internet delays to make it even more difficult. Companies that plan well and get the right support can not only make a smooth transition but also be up and running and productive from day one.

If you are in the process of moving your office and want to be sure that your connectivity will be ready on time, Broadconnect can assist you in not only planning but also delivering a reliable solution that will help your team perform from the very first day.

We would love to help you find the right business internet and phone solutions. Follow us on  Facebook, LinkedIn, and Instagram or reach us at hello@broadconnect.com.au | Call: 1300 880 330