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Microsoft Teams & Flex

Microsoft Teams phone system Australia for business calling
Modern Collaboration

Microsoft Teams Calling & Cloud Voice for Business

Turn Microsoft Teams into a complete business communications platform with integrated calling, cloud voice and collaboration. Broadconnect helps Australian businesses connect Microsoft Teams with external phone calling, Australian business numbers and existing communications infrastructure.

Whether you're moving from a traditional PBX, consolidating separate voice and collaboration systems, or supporting remote and hybrid teams, we can design a Microsoft Teams phone solution around the way your business operates.

  • Simple Set Up & Onboarding

    Enable Teams calling quickly with guided setup and configuration tailored to your business environment.

  • Instant Messaging and Chat

    Communicate internally through Microsoft Teams chat alongside integrated calling.

  • Video and Audio Conferencing

    Host secure voice and video meetings directly within Teams.

  • File Sharing and Storage

    Collaborate efficiently using Microsoft Teams file sharing as part of a unified communication experience.

Seamless Integration

Microsoft Teams Calling and Flex Capabilities

Broadconnect Flex enhances Microsoft Teams with enterprise voice, flexibility, and advanced calling features.

Integrated Apps and Workflows

Streamline your workflows by accessing and utilizing essential tools and applications (Zoom, Slack, SharePoint or Google Workspace) without leaving the Teams environment.

Collaborative Workspace

Features like simultaneous editing, commenting, and version history tracking ensure that everyone stays on the same page and can contribute to projects seamlessly.

Customizable Solutions

Includes branding options to reflect corporate identity, setting up channels and tabs tailored to different teams or projects, and defining access controls to ensure data security.

Scalable Communication

Whether you're adding new team members, integrating additional functionalities, or expanding to new locations, Teams can scale to accommodate these changes without interrupting ongoing operations.

Enterprise-Grade Security

Includes data encryption, multi-factor authentication for user verification, advanced threat protection against malicious attacks, and compliance capabilities that meet industry-specific regulations.

Multi-Platform

Teams is available on Windows, macOS, iOS, and Android. Whether in the office on desktops, at home on laptops, or on the move with mobile devices, team members can stay connected and productive.

How Microsoft Teams Phone System Works

Microsoft Teams Phone extends Teams beyond internal chat, meetings and collaboration by enabling users to make and receive external business calls. Broadconnect can connect your Microsoft Teams environment with business voice services, phone numbers and calling infrastructure so employees can manage business communications directly through Teams across compatible desktops, laptops and mobile devices.

A Microsoft Teams phone system can support:

  • Australian business phone numbers
  • Inbound and outbound calling
  • Call queues and call routing
  • Remote and hybrid employees
  • SIP-based voice connectivity
  • Reception and contact centre requirements
  • Compatible Teams calling devices
Microsoft Teams business calling
efficient communication

Microsoft Teams Calling for Productivity and Cost Control

Broadconnect provides Microsoft Teams calling solutions that replace traditional phone systems while reducing operational costs. By consolidating voice and collaboration into Teams, businesses simplify communication, improve productivity, and lower infrastructure overheads.

Microsoft Teams phone systems can integrate seamlessly with business phone systems, contact centre solutions, and SIP trunking to support advanced calling and customer engagement.

  • Per User Calling with Included Calls
  • SIP Trunking for MS Teams
  • Inbound & Call Centre Services
  • Hardware & Accessories
  • Receptionist Console Add-ons
  • Quick Setup
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Microsoft Teams Phone System FAQs

Broadconnect supports businesses across Sydney, Melbourne, Brisbane, Perth, Adelaide and regional Australia with Microsoft Teams calling, cloud voice and business communication solutions.

A Microsoft Teams phone system enables businesses to make and receive external phone calls directly within Microsoft Teams using cloud-based voice services.

Microsoft Teams provides collaboration features such as chat, meetings and file sharing. Microsoft Teams Phone adds business telephony capabilities, allowing organisations to make and receive external phone calls through Teams when configured with the appropriate calling and voice services.

Yes. Microsoft Teams calling can replace traditional PBX systems by providing cloud-based voice, internal calling, and external phone connectivity.

Yes. Microsoft Teams phone systems can support Australian phone numbers and local calling when configured with the appropriate voice solution.

Yes. Microsoft Teams can integrate with contact centre platforms to support customer service and inbound call handling.

Yes. Teams calling supports remote and hybrid teams by allowing calls from desktops, laptops, and mobile devices.

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Our Testimonials

What Our Awesome Customers Say

“Broadconnect's exceptional staff are the backbone of their service. With rock-solid reliability, Nadine answers our calls promptly, often within half a ring. Their support is unparalleled—they're always ready with a smile and immediate assistance, whether for hardware or bespoke solutions. From our legacy Samsung OfficeServ system to seamless migration to VoIP, Broadconnect delivers outstanding service and expertise.”

William Pearson

Firesense Pty Ltd - NSW, QLD, VIC

“Whenever I encounter an issue or need assistance, Broadconnect’s support team is there to help. Their response time is exceptional, and they go above and beyond to resolve any concerns promptly. Whether it’s a technical glitch or a simple query, I can always count on them.”

Craig Hattingh

Reddam House Sydney

“Always provide a great service and great customer service”

Courtney Allouche

Bowls NSW Limited

“CKD Automotive wants to thank you for the recent migration of 3 x sites onto the Broadconnect Platform. Over several years of managing office communications, this experience was one of the smoothest I’ve experienced. I would happily recommend every business to seriously consider the team at Broadconnect”

Glen Matheson

CKD Automotive - Pennant Hills, Brookvalue & Chatswood

“Broadconnect has been taking care of our phone system and calls successfully for a number of years now. As a business we’ve been operating for 50 years and we know we made the right decision to partner with Broadconnect, which positions us to manage our clients even better with the best technology. Our Service & Sales teams couldn’t be happier”

Mark Guberina

G Brothers Motor Group - Mona Vale
Quote Icon

“Broadconnect's exceptional staff are the backbone of their service. With rock-solid reliability, Nadine answers our calls promptly, often within half a ring. Their support is unparalleled—they're always ready with a smile and immediate assistance, whether for hardware or bespoke solutions. From our legacy Samsung OfficeServ system to seamless migration to VoIP, Broadconnect delivers outstanding service and expertise.”

William Pearson

Firesense Pty Ltd - NSW, QLD, VIC
Quote Icon

“Whenever I encounter an issue or need assistance, Broadconnect’s support team is there to help. Their response time is exceptional, and they go above and beyond to resolve any concerns promptly. Whether it’s a technical glitch or a simple query, I can always count on them.”

Craig Hattingh

Reddam House Sydney
Quote Icon

“Always provide a great service and great customer service”

Courtney Allouche

Bowls NSW Limited
Quote Icon

“CKD Automotive wants to thank you for the recent migration of 3 x sites onto the Broadconnect Platform. Over several years of managing office communications, this experience was one of the smoothest I’ve experienced. I would happily recommend every business to seriously consider the team at Broadconnect”

Glen Matheson

CKD Automotive - Pennant Hills, Brookvalue & Chatswood
Quote Icon

“Broadconnect has been taking care of our phone system and calls successfully for a number of years now. As a business we’ve been operating for 50 years and we know we made the right decision to partner with Broadconnect, which positions us to manage our clients even better with the best technology. Our Service & Sales teams couldn’t be happier”

Mark Guberina

G Brothers Motor Group - Mona Vale
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