samAdvanced Small Business Phone Systems with Broadconnect
Are you searching for a new office phone system or considering an upgrade? Selecting the right phone system for your business can be overwhelming with various options available. Understanding Voice over Internet Protocol (VoIP) technology and its benefits can simplify this decision and help you choose the best solution for your needs.
Broadconnect’s Small Business Phone Systems
NBN Business Line Our simplest voice service, ideal for analogue handsets, faxes, and EFTPOS machines. Limited features but reliable and cost-effective.
Hosted Phone System Also known as a virtual or cloud-based PBX, this system requires minimal on-site equipment. It offers all the features of a traditional PBX system and more, with the flexibility to scale as your business grows. Accessible via handsets or mobile apps, it’s a future-proof solution.
SIP System Connects SIP-enabled PBX phone systems to the telephone network with ease. Adding or removing lines is faster than with traditional PBX setups, and it offers access to advanced features depending on your hardware.
What is a VoIP Phone System?
VoIP technology, introduced in 1995 and popularized by Skype in 2003, has revolutionized business communication. Initially hindered by slow internet speeds, the widespread availability of the nbn® network in Australia has made VoIP the standard for phone services. VoIP uses your internet connection to transmit voice calls, offering high-quality audio and cost savings.
Requirements for a VoIP Phone System
Switching from a traditional phone system to VoIP requires an nbn® connection. The more concurrent calls you need, the higher the internet speed should be. Broadconnect’s business nbn® plans offer various speed options with 4G backup using our proprietary modem. Eligible plans include your first phone line free.
For a standard nbn® Business line, you may need a business modem and an Analogue Telephone Adapter (ATA) for multiple phones. A hosted phone system requires a LAN switch or router with sufficient ports. A SIP system needs an IP-enabled PBX system and a suitable router.
Flexibility with VoIP
Handsets are optional with VoIP. You can make and receive calls using apps on computers, mobile phones, or tablets, making it easy to manage your communication from anywhere.
Choosing the Right Handsets
If you prefer handsets, ensure they are compatible with your chosen phone system. For a SIP system, check compatibility with your PBX setup. Consult your provider before purchasing new handsets.
Essential Features for Business Phone Systems
Key features to look for in a business phone system include:
- Auto Receptionist: Streamline incoming calls with an automated system.
- Core Call Features: Support for holding, transferring, and forwarding calls, along with hunt groups and call waiting indicators.
- Voicemail: Ensure voicemail support with options like Voicemail to Email.
- Softphone Support: Use apps on your devices to make and receive calls, ideal for remote working.
- Call Plans: Look for plans with unlimited calls to local, national, and standard mobile numbers. Always verify the details in the Critical Information Summary.
- Other Devices: Check compatibility with lift phones, monitored alarms, standalone fax machines, and EFTPOS devices.
Contact Us
At Broadconnect, we offer tailored solutions to meet your business communication needs. Contact our business team to learn more about our advanced office phone systems for small businesses.
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Contact us at hello@broadconnect.com.au or 1300 880 330 for more information or request a demo today.