broadconnectauthor2Grandstream or Yealink? Finding the Right IP Phone for Your Business
Grandstream and Yealink both offer a broad range of VoIP phones and SIP phones for Australian businesses. Their handsets can support different business environments, from smaller offices to larger deployments requiring multiple phones and advanced features. Rather than choosing a brand based only on reputation, businesses should consider how the phone will work with their existing VoIP platform, network, phone system, and users. Specific features also vary between individual models, so comparing the actual handset is important when making a decision.
Grandstream vs Yealink: Quick Comparison
Both Grandstream and Yealink offer business IP phones with different features, connectivity options, and handset types. The best choice depends on the specific model and your business requirements.
| Feature | Grandstream | Yealink |
|---|---|---|
| Phone Range | Broad range of business handsets | Broad range of business handsets |
| SIP/VoIP Support | Yes, on compatible models | Yes, on compatible models |
| Call Quality | HD voice on supported models | HD audio on supported models |
| Connectivity | Ethernet, PoE, Wi-Fi on selected models | Ethernet, PoE, Wi-Fi on selected models |
| Business Features | Vary by model | Vary by model |
| Cordless Options | Available on selected models | Available on selected models |
| Wi-Fi Options | Available on selected models | Available on selected models |
| Management/Provisioning | Model and deployment dependent | Model and deployment dependent |
| Best Suited For | Businesses needing flexible handset options | Businesses needing different handset tiers and desk-phone features |
Specific features vary between models, so businesses should compare the actual handset rather than judging an entire brand based on one model. The right IP phone should also be selected around the requirements of the underlying business phone system, including its VoIP platform, SIP configuration, and provisioning process.
Grandstream IP Phones
Grandstream offers a range of business IP phones designed for different business communication requirements. Its product range includes desk phones, cordless options, and selected models with Wi-Fi connectivity.
A Grandstream IP phone can support SIP-based business communications and may include features such as HD voice, PoE, Ethernet connectivity, Wi-Fi, Bluetooth, headset support, programmable keys, displays, conferencing, and cordless functionality, depending on the model.
Grandstream IP Phone Features
Key features available on selected Grandstream models include:
- SIP accounts
- HD voice
- PoE
- Ethernet connectivity
- Wi-Fi
- Bluetooth
- Headset support
- Programmable keys
- Displays
- Conferencing
- Cordless functionality
Not every Grandstream phone includes every feature, so businesses should check the specifications of the particular model they are considering.
Who Should Consider Grandstream?
Grandstream may suit businesses looking for flexible handset choices, including desk phones, cordless IP phones, Wi-Fi phones, and different feature levels. Compatibility with the business’s existing SIP or VoIP system should also be considered. Grandstream handsets can also be considered as part of a hosted phone system, provided the selected model is compatible with the provider’s SIP and provisioning requirements.
Yealink IP Phones
Yealink offers a broad range of business IP phones designed for different business communication requirements. Its range includes standard desk phones and models with additional features for businesses with more advanced calling needs.
A Yealink IP phone can support SIP-based communication and may include features such as HD audio, PoE, Gigabit Ethernet, Bluetooth, Wi-Fi, USB and headset connectivity, programmable keys, expansion modules, and colour displays, depending on the model.
Yealink IP Phone Features
Key features available on selected Yealink models include:
- SIP accounts
- HD audio
- PoE
- Gigabit Ethernet
- Bluetooth
- Wi-Fi
- USB/headset connectivity
- Programmable keys
- Expansion modules
- Colour displays
Features vary between models, so businesses should compare individual handset specifications based on their requirements.
Who Should Consider Yealink?
Yealink may suit businesses looking for different handset tiers, advanced desk-phone functionality, expansion options, or specific connectivity requirements. The selected phone should also be compatible with the business’s existing VoIP platform and phone system.
Grandstream vs Yealink: Key Differences
Features and Functionality
Both Grandstream and Yealink offer a range of business IP phones, but the exact features depend on the individual model. When comparing the two, businesses should consider the features their users actually need rather than choosing a brand based on a single specification.
Important features to compare include:
- SIP accounts
- Programmable keys
- Displays
- Bluetooth
- Wi-Fi
- USB connectivity
- Headset support
- PoE
- Expansion capabilities
The right choice will depend on the required IP phone features, SIP phone features, and overall business communication requirements.
Call Quality and Audio Performance
Call quality is not determined simply by whether a business chooses Grandstream or Yealink. The overall VoIP environment also plays an important role. Factors such as HD voice, codecs, network quality, latency, jitter, packet loss, Quality of Service (QoS), internet connection, and the VoIP platform can all affect business call quality. For this reason, businesses should consider the handset alongside their wider network and business VoIP setup when comparing call performance.
VoIP and SIP Compatibility
Before choosing an IP phone, businesses should confirm that the handset is compatible with their existing SIP provider, hosted PBX platform, cloud phone system, VoIP provider, and business phone system. The selected phone should also be able to work with the required SIP configuration and provisioning process. Checking compatibility before deployment can help avoid connectivity or configuration issues. Businesses should also consider whether their existing setup uses SIP trunking and confirm that the selected handset can be correctly provisioned within the VoIP environment.
Deployment and Provisioning
Deployment and provisioning become especially important when a business needs to install 10, 50, or 100+ IP phones. A well-planned setup can make it easier to configure handsets and manage them as the business grows.
Businesses should consider:
- IP phone provisioning
- Remote configuration
- SIP credentials
- Firmware management
- Handset configuration
- Network configuration
- Ongoing support
The right approach can help simplify IP phone installation, VoIP setup, and ongoing management across the business.
Connectivity and Hardware Options
Connectivity requirements can vary depending on the handset and business setup. Selected Grandstream and Yealink models may offer different combinations of:
- PoE
- Ethernet
- Wi-Fi
- Bluetooth
- USB
- Headset connectivity
- Expansion modules
- Cordless functionality
Businesses should compare these options based on their network, workspace, and communication requirements rather than assuming every model offers the same connectivity features.
Grandstream vs Yealink for Small Business
For a small business, the choice between Grandstream and Yealink should be based on the number of users, required calling features, desk-phone requirements, budget, VoIP compatibility, ease of deployment, and future growth. Both brands offer options that can work with small business phone systems, including hosted VoIP environments. Businesses should first identify the features and handset types they need, then compare compatible models from each brand. A suitable phone should also fit the business’s wider business phone system and its SIP configuration, provisioning requirements, and future expansion plans.
Grandstream vs Yealink for Larger Businesses
Larger businesses may need to consider more than individual handset features when choosing between Grandstream and Yealink. Multi-site deployments, larger user numbers, standardising handsets, provisioning, phone management, expansion options, and advanced calling features can all influence the decision. Businesses should also consider how their IP phones will work with their wider business phone systems, VoIP phone systems, and SIP phone systems. For larger deployments, consistent provisioning and ongoing management can make it easier to maintain communication services across multiple locations.
Which Is Better: Grandstream or Yealink?
Neither Grandstream nor Yealink is automatically the better choice for every business. The right option depends on the specific handset, required features, VoIP platform, deployment requirements, and budget. Grandstream may be the better choice when a business needs a particular Grandstream model, cordless or Wi-Fi functionality, specific features, or a handset that fits its existing VoIP environment. Yealink may be the better choice when a business needs a particular Yealink model, advanced desk-phone features, expansion capabilities, or a handset that fits its existing VoIP platform. The best IP phone is not necessarily the phone with the longest feature list. It is the phone that works reliably with your business phone system and provides the features your users actually need.
How to Choose Between Grandstream and Yealink
When comparing Grandstream and Yealink, businesses should consider the following:
- Check your VoIP platform — Make sure the handset is compatible with your existing system.
- Determine how many users need phones — This helps with handset selection and deployment planning.
- Decide on the phone type — Consider desk, cordless, or Wi-Fi IP phones.
- Check SIP compatibility — Confirm the phone works with your SIP provider or hosted VoIP platform.
- Consider PoE and network requirements — Check your existing network and connectivity setup.
- Compare required features — Focus on the features your users actually need.
- Consider provisioning and management — Important for larger deployments and ongoing support.
- Consider future business growth — Choose a solution that can scale with your organisation.
These factors can also help businesses plan IP phone installation, VoIP setup, SIP configuration, business phone deployment, and IP phone provisioning more effectively.
Grandstream vs Yealink FAQs
Below are answers to some common questions to help you better understand the topic and the options available.
1. Is Grandstream better than Yealink?
Neither brand is universally better. The best choice depends on the business’s VoIP platform, required features, handset type, deployment requirements, and budget.
2. Is Yealink a good IP phone brand?
Yes. Yealink offers a broad range of business IP phones designed for SIP and VoIP environments, from standard desk phones through to more advanced business models.
3. Is Grandstream a good IP phone brand?
Yes. Grandstream provides business IP phones across several categories, including desk, cordless, and Wi-Fi models, depending on the requirements of the deployment.
4. Are Grandstream and Yealink compatible with VoIP?
Both manufacturers offer SIP-based IP phones that can work with compatible VoIP and hosted PBX platforms. Compatibility should be checked for the specific model and phone system.
5. Which is better for a small business: Grandstream or Yealink?
Both can be suitable for small businesses. The decision should be based on the required features, VoIP compatibility, number of users, deployment requirements, and total cost.
6. Do Grandstream and Yealink IP phones support PoE?
Many models from both manufacturers support Power over Ethernet (PoE), but the exact specifications depend on the model.
7. Can Grandstream and Yealink phones work with a hosted phone system?
Yes. Compatible models can be used with hosted VoIP and cloud PBX systems. The provider should confirm SIP compatibility and provisioning requirements before deployment.
8. What is the difference between an IP phone and a VoIP phone?
The terms are often used interchangeably. An IP phone is a physical telephone that uses an IP network, while VoIP describes the technology used to transmit voice calls over an IP network.
Get Help Choosing the Right Business IP Phones
Choosing between Grandstream and Yealink is only one part of building a reliable business communications system. Your IP phones also need to work with your VoIP platform, network, users, and calling requirements. BroadConnect can help Australian businesses select and deploy a suitable business phone system, hosted VoIP solution, and compatible IP phones.
Call: 1300 880 330
Email: hello@broadconnect.com.au
Follow us on Facebook, LinkedIn, and Instagram for updates and offers.