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Category: News & Events

Category: News & Events

News & Events

How to exit a Nexgen contract – practical steps for Australian businesses

How to exit a Nexgen contract – practical steps for Australian businesses

  • Layla UsmanLayla Usman
  • January 11, 2026
News & Events

How Businesses Can Build AI Voicebots for Better Customer Support

BroadConnect guide: How Businesses Can Build AI Voicebots for Better Customer Support

  • Layla UsmanLayla Usman
  • January 9, 2026
News & Events

Sales AI Explained: How Artificial Intelligence Is Transforming Sales Teams

Sales AI Explained: How Artificial Intelligence Is Transforming Sales Teams A practical

  • Layla UsmanLayla Usman
  • January 7, 2026
News & Events

SIP trunking: the future of VoIP & streaming media — a BroadConnect guide for Australian businesses

The move away from copper and toward internet-delivered voice is no longer

  • Layla UsmanLayla Usman
  • January 6, 2026
News & Events

The evolution of the voicebot: From IVR menus to Agentic AI

The evolution of the voicebot: From IVR menus to Agentic AI How

  • Layla UsmanLayla Usman
  • December 26, 2025
News & Events

AI Sales Agents in 2026: Why Unified Platforms Will Define Revenue Performance

AI Sales Agents in 2026: Why Unified Platforms Will Define Revenue Performance

  • Layla UsmanLayla Usman
  • December 24, 2025
News & Events

Design IVR That Help: A BroadConnect Guide to Frustration-Free Call Automation

Design IVR That Help: A BroadConnect Guide to Frustration-Free Call Automation Customers

  • Layla UsmanLayla Usman
  • December 23, 2025
News & Events

Stop Losing Billable Hours: How an AI Virtual Receptionist for Law Firms Drives Operational Excellence

Stop Losing Billable Hours: How an AI Virtual Receptionist for Law Firms

  • Layla UsmanLayla Usman
  • December 17, 2025

Business Phone System Setup: What You Need to Know Before Installing

Business Phone System Setup in Australia It​‍​‌‍​‍‌​‍​‌‍​‍‌ may be easy to think

  • broadconnect-authorbroadconnect-author
  • December 16, 2025
News & Events

Why Did My Business Phone System Go Down — and How Can You Prevent It?

Why Did My Business Phone System Go Down — and How Can

  • Layla UsmanLayla Usman
  • December 15, 2025
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